The Consumer has a right of withdrawal of 14 days from receipt of the Order, except for the products mentioned in Article L.221-28 of the Consumer Code.
To exercise this right of withdrawal, the Consumer shall send a statement to the address : mezianaboutique@gmail.com.
The Products must be returned in their original packaging and in perfect condition within 8 days from the notification of the withdrawal to the Company by the Consumer. The direct costs of returning the Products shall be borne by the Consumer and shall be sent by post.
Items returned in their original condition will be reimbursed (excluding shipping costs) within 14 days of the Company's acknowledgement of the withdrawal.
The refund will be made by the same means of payment as the one used for the purchase.
Otherwise, no refund will be made.
Promotional items cannot be returned or refunded.
For a question of hygiene the returns of Hijabs are not accepted.
